Frequently Asked Questions

How do I order a Party Oyster to be opened live?

Party Oysters, Open at Home Oysters, and jewelry are purchased from an Independent OaO Presenter on their individual website. Please find the site of your favorite presenter and click on the “Shop” tab. Many times, you can watch your oyster being opened on the same day that you order!

What is the cost?

OaO offers Party Oysters (to be opened live) and Open At Home Oysters for $20/each. Pendants range from $25-55 for silver plated steel or sterling silver, which includes an 18” chain.

Do I have to order pendants with my oysters?

No. You are not obligated to order both oysters and pendants. After the exciting experience of opening your pearl, you can go to our Store and choose a setting to mount your new beautiful pearl(s)! If you already own beautiful pearls, you can purchase a setting, ship us your pearls, and have them mounted. You can also find cage pendants, pre-mounted jewelry, Open At Home Oysters, and OaO merchandise.

Can I change the pearl in my pendant?

Yes. It is very simple to place your pearls in these pendants. Simply remove the chain, open the pendant, place the desired pearl(s) inside, close the pendant, and put your chain back through.

How can I join your company?

We would love to see if you would be a good fit for the OaO Team! To view the OaO Presenter Opportunity, including information about the starter kit, pricing, and some frequently asked questions, please click on the Presenter Opportunities tab. Applications will be active for 90 days.

I have an issue with my order, what do I do?

Please select the Contact Us button at the bottom of the website, or email support@openanoyster.net. When emailing, please include the name of the presenter you placed your order with, your order number, and your order issue.

What if my jewelry is defective?

If your OaO jewelry is damaged or defective upon receipt, please contact us at support@openanoyster.net. OaO jewelry may be returned for replacement due to manufacturer’s defect (excluding normal wear and tear) within 30 days.

How do I care for my pearls?

There are many great resources on pearl care that can be found on the internet.